FAQ

FAQ

  • How soon can care begin?

    We prioritize your loved one’s well-being and can start care within 1-2 business days. Our quick turnaround ensures that your loved one receives the quality care they need without delay.

  • What makes Comfort Homecare Services different from other homecare agencies?

    As a family-owned and operated business, Comfort Homecare Services delivers consistent, personalized care with a dedicated caregiver assigned to your loved one. Unlike larger agencies, we focus on building strong, lasting relationships by often assigning the same caregiver for the long term. This ensures continuity and trust for you and your family.

  • What are the costs associated with care?

    Our services are among the most affordable in Northern Virginia, with rates ranging from $30 to $40 per hour (2024 rate schedule), depending on the level of care required. We also offer cost-effective live-in care options and discounts to make quality care accessible to everyone, regardless of financial background.

  • What methods of payment do you accept?

    We accept private pay, long-term care insurance, and Veterans' Home Care benefits. Our office handles the processing of VA and long-term care insurance claims to make the payment process seamless for you.

  • Do you accept Medicare or Medicaid?

    While we do not accept Medicare or Medicaid at this time, we proudly accept VA benefits, long-term care insurance, and private pay. Our team can guide you through the claims process for VA and long-term care insurance, ensuring a hassle-free experience.

  • Do you provide short-term or respite care?

    Yes, we offer both short-term and respite care options. Whether you need temporary assistance or a trusted caregiver while you take a break, we provide the same level of compassionate care as for our long-term clients.

  • What areas do you service?

    We proudly serve clients throughout Northern Virginia, including:

    • Arlington County
    • City of Alexandria
    • Colonial Beach
    • Caroline County
    • Culpeper
    • Fairfax County
    • City of Fredericksburg
    • Fauquier
    • Front Royal
    • King George County
    • Leesburg
    • Loudoun County
    • Louisa
    • Manassas
    • Orange County
    • Prince William County
    • Springfield
    • Stafford County
    • Spotsylvania County
    • Warrenton
    • Westmoreland
    • Shenandoah
    • Winchester
    • Charlottesville
  • Are your caregivers trained and insured?

    Yes, all of our caregivers are professionally trained, insured, and carefully vetted. We ensure they have the skills and experience to provide top-notch care tailored to your loved one's needs.

  • How do you match caregivers with clients?

    We carefully consider your loved one's needs, preferences, and personality to find the best caregiver match. Our goal is to ensure compatibility and provide the highest level of care and comfort.

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